Privacy policy
PRIVACY POLICY
Last Updated: 1/12/2026
INTRODUCTION
This Privacy Policy describes how AloeTallow (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from aloe-tallow.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and to protect or defend the Services, our rights, and the rights of others.
WHAT PERSONAL INFORMATION WE COLLECT
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.
Information We Collect Directly from You may include: contact details (name, address, phone, email), order and billing details, account credentials, shopping activity, and customer support messages.
Information We Collect about Your Usage may include: device information, IP address, browser data, and interactions with our Site, collected using cookies and similar technologies.
Information We Obtain from Third Parties may include: data from vendors such as Shopify, payment processors, and marketing partners.
HOW WE USE YOUR PERSONAL INFORMATION
Providing Products and Services – to fulfill orders, process payments, manage accounts, and deliver products.
Marketing and Advertising – to send promotional communications or display relevant ads.
Security and Fraud Prevention – to detect and prevent illegal or unauthorized activity.
Communicating with You – to offer customer support and improve services.
COOKIES
We use cookies and similar technologies to operate and improve our Site, analyze user activity, and personalize your experience. You can manage cookie preferences through your browser settings. Blocking cookies may impact website performance. See more at: https://www.shopify.com/legal/cookies.
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose your personal information to third parties, including service providers, business and marketing partners (like Shopify), affiliates, or in the event of a business transfer or legal requirement. These third parties may process your data according to their own privacy policies.
THIRD PARTY WEBSITES AND LINKS
Our Site may contain links to websites operated by third parties. We are not responsible for the privacy or security of those sites. Please review their policies before providing personal information.
CHILDREN'S DATA
Our Services are not intended for children, and we do not knowingly collect information from individuals under 16. If a child has submitted personal information, please contact us to request its deletion.
SECURITY AND RETENTION OF YOUR INFORMATION
We use reasonable measures to protect your personal information, but no method of transmission is completely secure. Retention periods depend on legal and operational needs such as fulfilling orders, maintaining accounts, or complying with laws.
YOUR RIGHTS
Depending on your location, you may have rights such as access, deletion, correction, portability, restriction of processing, and withdrawal of consent. You can exercise these rights by contacting us. We may require verification of your identity before processing such requests.
COMPLAINTS
If you have complaints about how we process your data, contact us using the details below. You may also contact your local data protection authority if unsatisfied with our response.
INTERNATIONAL USERS
We may transfer, store, and process your information outside your country, including in the U.S. For transfers from the EEA or UK, we rely on Standard Contractual Clauses or other lawful mechanisms ensuring adequate data protection.
CONTACT
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
care@aloe-tallow.com
We are the data controller of your personal information unless otherwise stated.